Production Time

Our jewelry is handcrafted by our team of master goldsmiths. Some of our pieces are ready to ship and others need to be created specially for you. Production time can range from 6 to 10 weeks in some cases. At the bottom of every product page you will see an estimated production time. If you have any questions about this process please don't hesitate to reach out to us at info@ithacajewelbox.com 

 

Shipping

We ship all jewelry through a tracked and insured service. Once production is completed, you can expect to receive your order within 2-3 business days. For next day delivery please contact us prior to placing your order. 

 

Returns

Our jewelry is custom made and cannot be returned. In the unlikely event that your piece arrives damaged please send us a photo of the damage and we will do our best to help out.